Question 1

Do you service other brands?

Accepted Answer

Yes — we maintain plants supplied by other vendors as well, after an initial system audit.

Question 2

How frequent are AMC visits?

Accepted Answer

Most AMCs include monthly or quarterly visits, with additional visits on call. Frequency is decided based on plant size and criticality.

Question 3

Are spare parts included?

Accepted Answer

Comprehensive AMC packages include common consumables. Premium membranes and major spares are quoted separately.

Question 4

How fast is your breakdown response?

Accepted Answer

Within Ranchi city, our team typically reaches site the same day or within 24 hours for AMC clients.

Question 5

Can I get a custom AMC?

Accepted Answer

Absolutely — we tailor scope, visit frequency and SLA to your operations.